General terms and conditions

General terms and conditions

1. scope of application
2. offers and service descriptions
3. order process and conclusion of contract
4. prices and shipping costs
5. delivery, availability of goods
6. payment modalities
7. retention of title
8. warranty of quality and guarantee
9. liability
10. storage of the contract text
11. final provisions

1. scope of application
1.1 The business relationship between Green Industry GmbH (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order.

Our offer is aimed exclusively at traders, commerce, industry and institutions.

1.2 You can reach our customer service for questions, complaints and objections on weekdays from [9:00 AM] to [6:00 PM] at the telephone number [02131 - 7724544] as well as by e-mail at [info@green-industry-group.com].

2 Offers and service descriptions
The presentation of the products in the online shop does not constitute a legally binding offer, but an invitation to place an order. Performance descriptions in catalogues and on the Seller's websites do not have the character of an assurance or guarantee.

3 Ordering process and conclusion of contract
3.1 The customer can select products from the seller's range without obligation and collect them in a so-called shopping cart via the button [add to shopping cart]. Within the shopping cart, the product selection can be changed, e.g. deleted. Subsequently, the customer can proceed to the conclusion of the order process within the shopping basket by clicking the button [Continue to checkout].

3.2 By clicking the button [order with obligation to pay], the customer submits a binding application to purchase the goods in the shopping basket. Before submitting the order, the customer can change and view the data at any time and go back to the shopping basket using the browser function "back" or cancel the order process altogether. Required information is marked with an asterisk (*).

3.3 The Seller shall then send the Customer an automatic confirmation of receipt by e-mail, in which the Customer's order is listed again and which the Customer can print out using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the order of the customer has been received by the seller and does not constitute an acceptance of the application. The purchase contract is concluded when the invoice is sent. The seller undertakes and proves that the service offered has been properly performed.

 

4. payment modalities
4.1 The customer can choose from the available payment methods within the framework of and before completing the order process.

4.2 If payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other methods of payment, payment shall be made in advance without deduction.

4.3 If third-party providers are commissioned with payment processing, e.g. Paypal or Stripe, their general terms and conditions apply.

4.4 If the due date for payment is determined by the calendar, the customer shall already be in default by missing the deadline. In this case, the client shall pay the statutory interest on arrears.

4.5 The customer's obligation to pay interest on arrears does not preclude the seller from claiming further damages for default.

4.6 The customer shall only have a right of set-off if his counterclaims have been legally established or recognised by the seller. The customer may only exercise a right of retention if the claims result from the same contractual relationship.

 

10 Storage of the text of the contract
10.1 The customer can print out the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.

10.2 The Seller shall also send the Customer an order confirmation with all order data to the e-mail address provided by the Customer. Together with the order confirmation, but at the latest when the service is performed, the customer will also receive a copy of the General Terms and Conditions together with the cancellation policy and the information on shipping costs as well as delivery and payment terms. If you have registered in our shop, you can view your orders in your profile area. In addition, we store the text of the contract, but do not make it accessible on the Internet.

11. final provisions
11.1 The place of jurisdiction and performance shall be the registered office of the Seller if the Customer is a merchant, a legal entity under public law or a special fund under public law.

11.2 The contractual language is German.

11.3. platform of the European Commission for online dispute resolution (OS) for consumers: http://ec.europa.eu/consumers/odr/. We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board.